Browne and Daughters (“Browne and Daughters”, “we”, “our”, “us”) and its subsidiary companies respect the privacy rights of its online visitors (“you”, “your”, “yours”) and recognise the importance of protecting the information collected about them. We have adopted a corporate wide Privacy Policy that guides how we collect, store and use the information that you provide us with.

If you are under 16, we require that you inform a parent or guardian about Browne and Daughters Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before placing and order with Browne and Daughters

The following information is provided by Browne and Daughters to enable our online visitors to be fully informed of our Privacy Policies. By visiting Browne and Daughters, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

This Privacy Policy does not apply to websites maintained by other companies or organisations to which we link. Browne and Daughters is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting your details.

WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?

Browne and Daughters collects personal information when you place an order or get in contact with us. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process and fulfil your order. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner’s systems. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

HOW THIS INFORMATION MAY BE USED, INCLUDING ANYONE IT MIGHT BE SHARED WITH

Browne and Daughters may use your personal information for the processing of orders, payments and to provide you with a personalised shopping experience. We will also use your details to fulfil and deliver your orders. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

We do collate statistical information about site traffic, sales and other commercial information but these statistics do not include any information that can identify you personally.

SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE INFORMATION

We will use our best endeavours to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order this processed by PayPal provide sufficient protection of that personal information.

WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS

If you require further information about our Privacy Policy, or you wish to talk to a us please call +44 (0)1367 820136 or write to: Browne and Daughters, Little Court, Kingston Lisle, Wantage, Oxon, OX21 9QH